Who We Serve

Here to Serve focuses on families with a critically-ill child (living in the home) who make a dollar more than the 138% government poverty threshold and, therefore, do not qualify for government assistance and have no safety net.  Our determination of risk factors are:

    • High risk (70% ) – Families or single moms who earn below $100,000 per year and a $1 more than government support thresholds (see highlighted chart below) for programs that assist with housing, food, child care, medical insurance etc.
    • Moderate risk (20% ) – Intact families with financial means above $100,000 but below $200,000, with two working spouses
    • Low risk (10%) – Intact families who earn more than $200,000 per year, with two working spouses
2018 Government Poverty Guidelines

Poverty guidelines chart

Is your child, or a child you know, going through a critical medical crisis? Contact Us.

Why Families Need Us During a Medical Crisis…

Families and childhood cancer facts
Families should not have to lose their job, health, home, or enter into bankruptcy to care for their critically-ill child after a pediatric cancer diagnosis because they do not qualify for government aid.

When a family receives the news of their child’s cancer diagnosis or other life-threatening illness, they instantly become overwhelmed by the diagnosis.

Families often think they can navigate this on their own with friends or family to help. What they don’t realize is this is a long journey and those same friends and family members, with the best intentions, often go back to their lives when support is needed most. Here to Serve’s priority is to continually engage the family support network throughout the entire journey, providing resources and opportunities for friends and loved ones to address the family’s needs with the least amount of intrusion.

      • There are not recognized support systems in place for families whose household incomes disqualify them from government aid.
      • Help is required to address not only the needs of children in medical crisis, but their families and caregivers.
      • Parents suffer from increased stress and make substantial financial sacrifices during the length of their child’s treatment. Half reported that their own health had deteriorated since becoming caregivers.

In a study of 500 caregivers conducted by Family Caregiver Alliance, 90% found caregiving to be frustrating, draining, and painful.